Shipping policy

Shipping Policy

At NG Luxe, we’re committed to delivering your health and beauty essentials quickly and safely.

Processing Time

• Orders are processed within 1–2 business days after payment is received.
• You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Time & Rates

• Standard Shipping (5–7 business days): Flat rate of $7.99 per order.
• We currently ship within the United States only.

 

Carriers

We partner with trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery.

Tracking

• Once your order ships, you will receive a tracking number by email.
• You can track your order anytime until it arrives at your doorstep.

 

Delays

 

While we strive to meet our 5–7 day delivery window, delays may occur due to holidays, weather conditions, or carrier issues. We appreciate your patience and understanding.

Questions?

 

If you have any shipping questions, please contact us at support@ngluxe.com or techhubng5@gmail.com